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Knowledge Base
Web hosting
Web hosting
FTP access, HTTPS & SSL, domain linking, backups, test environment ...
FTP and SSH: connection to your web hosting
Manage your website files using File Manager
Upload your website via FTP
Creating an FTP user
Adjusting the rights of an FTP user
Change password of an FTP user
Connect to your hosting via SSH
Activate SSH on your hosting package
Create an SSH key for your hosting
Use SSH credentials in your FTP program
PHP Settings
Increase PHP apc.shm_size
Change the PHP version and settings
Caching & Performance
Activate HTTP/2
Activate GZIP compression
Backup and security
What measures can I take to prevent my site from being hacked?
Automatically fix security holes thanks to autopatching
Protect your website with webfilters against SQL injection and brute force attacks
How do I restore my website backups?
Where do I find my database backups?
SSL & HTTPS
Why don’t I see https anymore?
Can I access a non-secure website?
I cannot connect via SSL
How do you recognise a secure connection?
My SSL is pending, now what?
Help, the SSL certificate on my website has expired!
How do I install an SSL certificate?
How do I install a free SSL certificate?
What is Mixed Content and how to deal with it?
How do I convert my website from HTTP to HTTPS?
Domain names and websites on your hosting package
How do I delete websites and extra domain names?
Add an extra domain name to your hosting package as alias
Put multiple websites on one hosting package with subsites
How do I link my domain name to my hosting?
WordPress and CMS-optimisation
Setting up a test environment with Managed WordPress
Install WordPress, Drupal or Joomla on your web hosting
How do I reinstall / reset my CMS?
How do I change the password of my CMS?
Where do I find my CMS credentials?
What is WP-CLI? What is WP-CLI used for?
Where do I find good WordPress tutorials and How-tos?
Development on your web hosting
Deploying Laravel on shared hosting
Migrating your website
Working with the .htaccess file
Setting up a test environment with Managed WordPress
Programming recurring tasks with Cronjobs
How to use the ping command?
Open ports on your webhosting
Test your website before putting it online
How to make sure my website sends outgoing mail in an authenticated fashion?
Check if your server is reachable at IP level with Tracert or Traceroute
Why can’t I see the ‘.htaccess’ file in my FTP client?
Set up a staging or working copy for your WordPress website
Various settings
Activate logs and statistics
Add a secured folder
Changing the default page of your website
Add a custom error page
Can I assign a unique IP address?
Troubleshooting Webhosting
What does a 403 error mean?
What does ‘500 Internal server error’ mean?
What does the error “550 Permission denied” mean?
Database
How to connect to my database from my own computer
Quota: phpMyAdmin vs disk usage
Add user to your database
How do I open phpMyAdmin?
Import / export databases
Change the password of your database
Create a database in MySQL or MS SQL
What is a database connection string?
How do I connect with my database with PHP?
Where do I find my database backups?
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