{"id":689,"date":"2020-02-04T12:19:25","date_gmt":"2020-02-04T11:19:25","guid":{"rendered":"https:\/\/www.easyhost.be\/en\/help\/?post_type=ht_kb&#038;p=689"},"modified":"2026-09-24T12:39:05","modified_gmt":"2026-09-24T10:39:05","slug":"how-to-upgrade-a-basic-mail-mailbox","status":"publish","type":"ht_kb","link":"https:\/\/www.easyhost.be\/en\/help\/kb\/how-to-upgrade-a-basic-mail-mailbox\/","title":{"rendered":"How to upgrade a basic mail mailbox?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Each Basic Mail mailbox has limited storage space. If you need more space, you can upgrade your mailbox by ordering a larger mailbox via our control panel.<br>Do you have credits available? Then you can also change your mailbox size immediately (upgrade or downgrade) in the control panel, without placing a new order.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Is your mailbox (almost) full?<\/strong> <a href=\"https:\/\/www.easyhost.be\/en\/help\/kb\/how-do-i-delete-messages-if-my-mailbox-is-full-via-webmail-basic-mail\/\" data-type=\"ht_kb\" data-id=\"3075\">Try deleting emails first to free up space.<\/a><\/p>\n\n\n\n<div class=\"wp-block-ht-block-toc  is-style-outline htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\" data-htoc-scrollspy=\"false\" data-htoc-auto-collapse=\"true\" data-htoc-mapping-headers=\"[false,true,true,true,true,true]\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#htoc-upgrade-your-basic-mailbox-in-the-control-panel\">Upgrade your Basic mailbox in the control panel<\/a><\/li><li class=\"\"><a href=\"#htoc-upgrade-your-mailbox-with-credits-no-order\">Upgrade your mailbox with credits<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 id=\"htoc-upgrade-your-basic-mailbox-in-the-control-panel\" class=\"wp-block-heading\">Upgrade your Basic mailbox in the control panel<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Follow these steps in our control panel<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-go-to-my-products-gt-email-hosting\">Go to <strong>\u201cMy products\u201d<\/strong> &gt; <strong>\u201cEmail hosting\u201d<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-click-manage-email\">Click <strong>\u201cManage email\u201d<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-in-the-left-menu-click-mailboxes\">In the left menu, click <strong>\u201cMailboxes\u201d<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-find-the-mailbox-you-want-to-upgrade-and-click-manage\">Find the mailbox you want to upgrade and click <strong>\u201cManage\u201d<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-click-show-upgrade-options\">Click <strong>\u201cShow upgrade options\u201d<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-you-will-now-see-the-available-upgrades\">You will now see the available upgrades.<\/li>\n\n\n\n<li id=\"htoc-choose-the-upgrade-you-want-and-complete-your-order\">Choose the upgrade you want and complete your order.<\/li>\n<\/ol>\n\n\n\n\n\n<h2 id=\"htoc-upgrade-your-mailbox-with-credits-no-order\" class=\"wp-block-heading\">Upgrade your mailbox with credits<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Follow these steps in our control panel<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li id=\"htoc-go-to-my-products-email-hosting\">Go to <strong>\u201cMy products\u201d<\/strong> > <strong>\u201cEmail hosting\u201d<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-click-manage-email1\">Click <strong>\u201cManage email\u201d<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-in-the-left-menu-click-mailboxes1\">In the left menu, click <strong>\u201cMailboxes\u201d<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-click-manage-next-to-the-mailbox-you-want-to-change\">Click <strong>\u201cManage\u201d<\/strong> next to the mailbox you want to change.<\/li>\n\n\n\n<li id=\"htoc-click-the-dropdown-showing-your-current-mailbox-size\">Click the <strong>dropdown<\/strong> showing your current mailbox size.<\/li>\n\n\n\n<li id=\"htoc-select-upgrade-or-downgrade-mailbox\">Select <strong>\u201cUpgrade (or downgrade) mailbox\u201d<\/strong>.<\/li>\n\n\n\n<li id=\"htoc-in-the-modal-use-the-dropdown-to-select-the-mailbox-size-you-want\">In the modal, use the <strong>dropdown<\/strong> to select the mailbox size you want.<\/li>\n\n\n\n<li id=\"htoc-confirm-your-choice\">Confirm your choice.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Each Basic Mail mailbox has limited storage space. If you need more space, you can upgrade your mailbox by ordering a larger mailbox via our control panel.Do you have credits available? Then you can also change your mailbox size immediately (upgrade or downgrade) in the control panel, without placing a&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[18],"ht-kb-tag":[],"class_list":["post-689","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-tips"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb\/689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/comments?post=689"}],"version-history":[{"count":8,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb\/689\/revisions"}],"predecessor-version":[{"id":3101,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb\/689\/revisions\/3101"}],"wp:attachment":[{"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/media?parent=689"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb-category?post=689"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}