{"id":469,"date":"2019-11-14T15:00:24","date_gmt":"2019-11-14T14:00:24","guid":{"rendered":"https:\/\/www.easyhost.be\/en\/help\/?post_type=ht_kb&#038;p=469"},"modified":"2025-08-26T11:46:03","modified_gmt":"2025-08-26T09:46:03","slug":"how-to-configure-my-basic-mailbox-on-iphone-ipad-basic-mail","status":"publish","type":"ht_kb","link":"https:\/\/www.easyhost.be\/en\/help\/kb\/how-to-configure-my-basic-mailbox-on-iphone-ipad-basic-mail\/","title":{"rendered":"How to configure my Basic mailbox on iPhone \/ iPad?"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Follow these steps to set up your Basic mailbox on your iPhone \/ iPad with iOS:<\/p>\n\n\n\n<ol>\n<li>Go to &#8220;<strong>Settings<\/strong>&#8220;<\/li>\n\n\n\n<li>Scroll down and click on &#8220;<strong>Apps<\/strong>&#8220;<\/li>\n\n\n\n<li>Click on &#8220;<strong>Mail<\/strong>&#8221; and click on &#8220;<strong>Mail Accounts<\/strong>&#8220;<\/li>\n\n\n\n<li>Click on &#8220;<strong>Add account<\/strong>&#8220;<img decoding=\"async\" class=\"wp-image-20717\" style=\"width: 600px;\" src=\"https:\/\/www.easyhost.be\/en\/help\/wp-content\/uploads\/IMG_8636.png\" alt=\"iOS Add account\"><\/li>\n\n\n\n<li>Click on &#8220;<strong>Other<\/strong>&#8221; at the bottom<img decoding=\"async\" class=\"wp-image-20718\" style=\"width: 600px;\" src=\"https:\/\/www.easyhost.be\/en\/help\/wp-content\/uploads\/IMG_8637.png\" alt=\"iOS add mail other\"><\/li>\n\n\n\n<li>Now pick &#8220;<strong>Add mail account<\/strong>&#8220;<img decoding=\"async\" class=\"wp-image-20719\" style=\"width: 600px;\" src=\"https:\/\/www.easyhost.be\/en\/help\/wp-content\/uploads\/IMG_8638.png\" alt=\"iOS add new mail account\"><\/li>\n\n\n\n<li>Fill in the details of your mail account. The name that should appear with it, the email address, the password and a description (ex. Work) that is clear to you. <br>Click on &#8220;<strong>Next<\/strong>&#8221; to continue.<img decoding=\"async\" class=\"wp-image-20720\" style=\"width: 600px;\" src=\"https:\/\/www.easyhost.be\/en\/help\/wp-content\/uploads\/IMG_8639.png\" alt=\"iOS Email account details\"><\/li>\n\n\n\n<li>Now fill in the missing details.<br><br><strong>Incoming mail server<\/strong> is <strong>imap.mailprotect.be<\/strong>.<br>The username is the email address of your mailbox.<br>The password is the password of your mailbox you picked.<br><br><strong>Outgoing mail server<\/strong> is <strong>smtp-auth.mailprotect.be<\/strong>.<br>The username is again the email address of your mailbox.<br>The password is also the same as the one you picked for your mailbox.<br><br>Click on &#8220;<strong>Next<\/strong>&#8221; to continue. <br><img decoding=\"async\" class=\"wp-image-20749\" style=\"width: 600px;\" src=\"https:\/\/www.easyhost.be\/en\/help\/wp-content\/uploads\/IMG_8641-1.png\" alt=\"iOS set up incoming mail server\"><br><\/li>\n\n\n\n<li>Your phone or tablet will check all settings. If everything went well, you will end up at this screen where you check &#8220;<strong>Mail<\/strong>&#8221; and click on &#8220;<strong>Save<\/strong>&#8220;. After that your mailbox is ready to use on iOS. <img decoding=\"async\" class=\"wp-image-20722\" style=\"width: 600px;\" src=\"https:\/\/www.easyhost.be\/en\/help\/wp-content\/uploads\/IMG_8642.png\" alt=\"iOS mail finnish\"><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-error-messages\">Error messages<\/h2>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Sometimes the mail client will accept your settings and declare the setup done, even though there is something missing. Then you will experience a strange behaviour of your mailbox \u2013 it will receive but not send messages or vice versa.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Follow these steps to set up your Basic mailbox on your iPhone \/ iPad with iOS: Error messages<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[13],"ht-kb-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb\/469"}],"collection":[{"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/comments?post=469"}],"version-history":[{"count":17,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb\/469\/revisions"}],"predecessor-version":[{"id":3026,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb\/469\/revisions\/3026"}],"wp:attachment":[{"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/media?parent=469"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb-category?post=469"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.easyhost.be\/en\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}